CREATING AND MANAGING TEAMSDespite Americas individualist ethos, American managers appear to have an insatiable appetite for information about teams. Since the mid-1980s, there has been an exponential growth in the number of articles published on teams in the workplace. The internet reveals endless numbers of consultants offering techniques to create teams out of “ordinary” workers […]

DEVELOPING STRATEGIC LEADERSTimes of great change create an enduring need to do more leader development, more often.Sullivan and HarperDEVELOPMENTAn excellent concept of development comes from George B. Forsythe’s article “The Preparation of Strategic Leaders.” Forsythe argues that one’s definition of development depends on the way one frames the concept. One frame is to take a […]

FRAMING PERSPECTIVES “You’re wrong to say that you see nothing else. You see everything, although you may not be able to interpret it.” Munoz didn’t budge from where he was; he merely indicated the painting with a movement of his chin. “I think it comes down to points of view. What we have here are […]

How to Build Quality into your Team Quality is primarily viewed in terms of corporate culture, multi-departmental ad-hoc task forces and the salvation of entire companies. This article, instead, will view these ideas as they might be applied by a Team Leader with a small permanent staff. Quality has become the philosophers’ stone of […]

We all need to bargain when we want to exchange something with another person or entity. Negotiation skills are required when you negotiate to buy a car, ask for a salary increase, decide on a suitable time for an appointment, marry, divorce etc.Negotiation is a very important skill for our daily social lives and work. […]